Javed K Ndg

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Javeskhan97@***.com

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FaceApp - Javeskhan97@***.com
FaceApp - Javeskhan97@***.com
My no is 999182**** I'm unable use this app Your app not working My plan is 1 year Check the app recently
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Loss:
$2000

Preferred solution: Full refund

User's recommendation: Please reactivate my app

Rose M Ran

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Verified Reviewer
| map-marker Mount Wolf, Pennsylvania

I want people to know about this app.

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Hi, I've used this app for the last month, and everything was beautiful. So many options with each category. And a lot to choose from. I would use it again when I get the chance. I loved it... Rose
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User's recommendation: This app gives you so many choices. They haven't left anything out. You'll see !

Ursula J Asu

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Verified Reviewer

Faceapp not working for the month I've paid for it.

On the 18th of September I paid £4.99 for the use of faceapp why am I unable to use it when I've paid for it for the month?
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Loss:
$5

Preferred solution: Full refund

Rose M Ran

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Verified Reviewer

Cancel

Hi, my Internet was off for the last 2 days, until today a few minutes ago. I need to cancel my subscription. I have been trying to get a phone number to call so I wouldn't go over my cancellation date. Please may I cancel today without being charged again. I don't have the money 2pay. Thanks, Rose
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Pros:
  • Results are beautiful

Preferred solution: I don't want to be charged for a month of service. I haven't been able to text you for cancellations. I had no Internet. Until today. Please don't charge me. Let me know if you can do that for me. Please, Rose

User's recommendation: Absolutely

Rose M Ran

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Verified Reviewer
| map-marker Mount Wolf, Pennsylvania

Because you asked ! I don't have anything but good to say about this app.

Hi, I've been trying to cancel my trial subscription before my month was up. I may have been a day late with my 1st. email. I did see a 2cd. charge in my account. But that was the same amount as the trial. So, I'm not sure of what you're doing. I will get a subscription when I can. Thank you for your time, Rose
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User's recommendation: Def get this app. Its amazing what you can do with this app.

Suraj S Pfw

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Faceapp

Faceapp
Faceapp
You've sent too many requests to our servers recently. We recommend reducing your editing activity a bit or checking if anyone else has access to your subscription account
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Loss:
$5

Preferred solution: Full refund

User's recommendation: Please solved this problem

Anonymous
map-marker Springville, Utah

They charge me! I didn’t even subscribe this !

FaceApp - They charge me! I didn’t even subscribe this !
I want my money back I didnt even subscribe for this and you charge me ! I want my money back ! Because I didnt even use it it just charged today!
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Lydia C Msa

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Verified Reviewer

Refund on subscription

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hello. i emailed yall months ago in april for a refund for face app. no one responded to me and i am demanding a refund. my toddler paid for the subscription by accident and i immediately cancelled it and no one has gotten back to me. i want my money back. i have not used the app
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Loss:
$60

Preferred solution: Full refund

Osakwe E Xjp

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I need my money back

FaceApp - I need my money back
Original review Nov 14, 2023
I have been debited twice from the app because I paid for the pro version which has yet to be rectified and i was debited seven thousand Naira. Please I'm just a student and I really need the money I hope to get a feedback soon abeg I need my 7000 Naira back please the country is hard Hello, Good day this is the second day and I'm yet to receive my money
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Loss:
$9

Preferred solution: Full refund

User's recommendation: Good app but be careful

Rozarta G

I just make payment for the full year 34.99£ and it get money from my bank account for 2 times. Very angry and very disappointed to see that there is not a phone number to contact or something

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Very disappointed. I just make payment for the full year 34.99£ and it get money from my bank account for 2 times. Very angry and very disappointed to see that there is not a phone number to contact or something
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Loss:
$75

Preferred solution: Full refund

Niklesh C

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App in not open

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FaceApp - App in not open
FaceApp - App in not open
FaceApp - App in not open
Please help me my app in not working my mobile number 811521****. My gmail account is.nicknkc654@***.com please check and please help me sir
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Loss:
$399
Pros:
  • 399
Cons:
  • 399

Preferred solution: Full refund

User's recommendation: Help me

Nena A Aiq

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Verified Reviewer
| map-marker Phoenix, Arizona

Gmail password is not recognized by faceapp

Hello, Ive been going round and round trying ro subscribe to FaceApp. But when im trying to sign in with my gmail password, FaceApp is not recognizing it. Then I contacted FaceApp (Taisia) and explained the problem to her. She responded, but it was not helpful. When I wrote again wanting a resolution to the problem, she's not responding anymore. You'd think that FaceApp would want a new subscriber. I guess they don't need the money. Not happy at all.
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User's recommendation: FaceApp has customer service sucks

Penny G Olu

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Verified Reviewer

Refund

You all charged me too much money and i want a refund... 31.80 on July 20.. 31.80 on July 17 and 5.30 on july 17. I want 37.10 refund
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Loss:
$37
Cons:
  • Double charged ne

Preferred solution: Full refund

User's recommendation: Make sure to check and monitor your credit card statement

Taliyah W Dnw

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Verified Buyer
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Refund queries

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FaceApp - Refund queries
I am very disappointed customer they told me I have three days to cancel and still charge me total $29.99,which I canceled on the third day,this is ridiculous and unacceptable.
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Loss:
$30

Preferred solution: Full refund

User's recommendation: No recommendations

Destiny G Ndy

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Verified Reviewer

Billing

FaceApp - Billing
I was charged a yearly fee of 39.99 for a subscription I did not want\ cant afford. Please can I get a return? I havent even used any of the features and only new about it because of a notification on my debit card. Please please help me. I have bills due
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Loss:
$40
Pros:
  • I like the features and editing tools
Cons:
  • I got charged without knowing

Preferred solution: Full refund

Anonymous
map-marker Lebanon, Ohio

I want a refund. I don't care for this product, and you have no customer service number. That really sucks.

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I've been charged, I'm not happy with the product, and there is no when I can talk to to get a refund.
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User's recommendation: Don't purchase anything from anyone that doesn't have good customer service

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